Nuts, milk, soy, and other allergens come up in buyer questions more than almost anything else we get asked, and it’s a fair question to want answered straight. This page lays out exactly what allergen information we keep on file, how it’s structured, and just as important, what it can’t tell you.
Worth reading before you order, especially if the order’s going to a customer with a food allergy.
How we handle allergen information
Here’s how it actually works. For products where we have data, our system records which of six allergens are present. Nothing more than that. It’s a presence declaration, not a safety statement, and there’s no “free-from” field anywhere in the system, no cross-contamination note, no “may contain traces of” language on this site, for any product, ever.
A lot of what we carry is imported European confectionery made in shared facilities that also process nuts and other allergens. We don’t have facility-level cross-contamination data, and we’re not going to guess at it or dress it up to sound reassuring. If that risk matters for your customer, treat a product with no nut declaration the same way you’d treat one with unknown status: unconfirmed. Not clear.
We don’t certify anything here as nut-free, allergen-free, halal, or kosher, and there’s no certified halal or kosher range to point you to. If a buyer asks us outright, the honest answer is we can’t make that call on the manufacturer’s behalf.
Allergens declared across our range
Right now we’ve got allergen data on file for a little over half the catalogue. Below is what’s declared and how many products carry each one:
- Tree Nuts316 products
- Milk265 products
- Soy259 products
- Peanuts215 products
- Wheat133 products
- Eggs76 products
Declared-allergen information is currently on file for 387 of 685 products in our catalogue. The allergens above are those our suppliers have declared as present in one or more products.
Where a product shows no declared-allergen data, it means the information is not yet on file with us — it does not mean the product is free of any allergen. We do not certify any product as nut-free, allergen-free, halal or kosher, and we cannot guarantee against cross-contamination. Always confirm against the product packaging and the manufacturer’s spec sheet before selling to allergy-sensitive customers.
How to check a product’s allergens
For any single item, the product itself is still your best source. We’d suggest this order:
- Look at the listing on our bulk candy catalogue for whatever allergens are declared on file.
- Ask for the manufacturer’s spec sheet and full ingredient list through our contact page, or add the request when you request a quote. This is the document with the actual ingredient statement, and we can attach it before you commit to anything.
- Once your order lands, read the packaging. Manufacturers print the full ingredient and allergen statement right on the pack, and that label is what governs, not our website.
If you’re placing a large or repeat order and getting the allergens right matters to your business, ask for the spec sheet up front instead of after the fact. It’s a normal part of the quote process, just mention it.
What we can — and can’t — confirm
Let’s be plain about what this page can and can’t do. We can tell you which of the six tracked allergens a manufacturer has declared present, for the products where that data exists on our end. We can’t tell you a product is free of any allergen, we can’t rule out cross-contamination, and we can’t certify halal or kosher status for anything we sell. If a product on our site has no declaration listed, that means we don’t have the data yet, not that the allergen isn’t there. When you’re selling to a customer with a food allergy, verify the specifics with the manufacturer’s spec sheet first, every time.
Request a full allergen statement or spec sheet
Want the full allergen statement or spec sheet before you commit to an order? Get in touch through our contact page and let us know which products you’re weighing, or fold the request into your quote request. We’ll send over whatever manufacturer documentation we have so you can make the call yourself. Working out delivery timing too? Our US & Canada shipping page covers coverage areas and how long things take.
Frequently asked questions
Do you have any products that are certified nut-free?
No. We don’t certify any product as nut-free or allergen-free, and there’s no certified nut-free range here. A number of our items come from facilities that also handle nuts, and we don’t have cross-contamination data either way, so we won’t pretend otherwise.
Is your candy halal or kosher certified?
We’re not able to certify halal or kosher status on anything we carry, and we don’t run a certified halal or kosher line. If that certification matters for your business, you’ll want to confirm it directly with the manufacturer through the spec sheet.
What does it mean if a product has no allergen information listed?
Just that we haven’t got declared data on file for it yet, nothing more. That’s not the same as saying it’s allergen-free. Coverage currently sits at 387 of our 685 products, so for anything outside that, get the spec sheet before you order.
Can I get an ingredient list before I place a bulk order?
Yes. The manufacturer’s spec sheet carries the full ingredient list and allergen statement. Ask for it on our contact page, or mention it when you request a quote, and we’ll send it over with your order details.
Does 'allergens declared' mean those are the only ingredients that could cause a reaction?
No, and this trips people up sometimes. Our data shows what manufacturers have declared present among the allergens we track. It’s not a full ingredient breakdown, and it says nothing about cross-contamination. For the real answer, go by the spec sheet and the product packaging.
Which allergens do you track?
Six: tree nuts, milk, soy, peanuts, wheat, and eggs. How much coverage exists varies by product, with counts shown above. Sesame, shellfish, and other allergens aren’t tracked separately at this point.